Diploma in Information Technology (Support Services) at Nelson Mandela University

Programme overview

Identifies the various types of end users and explore their possible needs. These needs include support in the use of existing software packages, basic maintenance of computers and equipment, and support for the development of end users’ own computer applications. Support Services also includes management of information centres.

Faculty: Engineering, the Built Environment and Technology | Duration: 3 years | Study mode: full-time | Location: Gqeberha, Eastern Cape, South Africa

What you will study

The published curriculum is an NQF Level 6 qualification of 360 credits.

Career pathways

Career fields listed on the page: Information Technologist, IT Specialist.

Official programme page

Application information

Entry requirements

Minimum APS: 330. ADMISSION REQUIREMENT S • Applicant Score of 330 with Maths or 330 with Technical Maths or 345 with Maths Lit • Minimum NSC requirements for diploma entry must be met. • NSC achievement percentage of at least 40% for Maths/Technical Maths or 60% for Maths Lit • OR • Higher Certificate in IT in User Support Services with an average of 60% or above.

Tuition is charged per module, so the total depends on the modules you register for each year. Current fees are listed in the official fee schedule.

Applications for the 2027 academic year opened on 13 April 2026. Applications for MBChB, Bachelor of Nursing, Bachelor of Nursing Extended, BPharm and Bachelor of Radiography (Diagnostic) close on 30 June 2026.

Early applications for 2027 (excluding MBChB, Nursing, BPharm and BRad) close on 03 August 2026; late applications close on 30 September 2026.

International student applications for 2027 (excluding MBChB, BPharm and BRad) close on 30 September 2026. The application fee for international students is R500 per year; online applications by South African applicants carry no application fee.

Student accommodation applications for 2027 close on 30 September 2026.

2026 down-payments before registration: R10 600 full-time (R6 200 part-time) for degrees, postgraduate diplomas, advanced diplomas, Masters and Doctorates; R7 500 full-time (R5 200 part-time) for diplomas and certificates; enrolment fee R1 770. International students pay 100% upfront.

Apply through the official page: https://applyonline.mandela.ac.za

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