Privacy Policy

Last updated: 9 November 2026

StudyMapped ("we", "us") helps students find and compare universities, study programmes and scholarships, and offers tools and services to prepare applications. This policy explains what personal information we collect, why, and the choices you have. We are based in Accra, Ghana. Questions: [email protected].

1. Information we collect

• Account details: your name, email address and password, or your Google or Facebook profile name and email if you sign in with them.
• Study profile: information you choose to add, such as your nationality, education history and results, English test scores, work experience, preferred destinations, subjects, study level and budget.
• Documents and writing: CVs, personal statements, essays, interview practice answers and files you upload for a service.
• Bookings and purchases: consultations you book, services or courses you buy, invoices and payment status. Card and mobile-money details are handled by our payment providers; we do not store full card numbers.
• Messages: enquiries sent through our contact form, messages with our advisers, reviews you post and newsletter sign-ups.
• Technical information: your browser, device, IP address and the pages you visit, collected through server logs and essential cookies.

2. How we use it

• To run your account and the features you use, such as programme matching, saved shortlists, scholarship suggestions and application tracking.
• To deliver services and courses you request, including adviser support, document reviews and consultations.
• To process payments and keep financial records.
• To answer your enquiries and send service messages, such as account verification and password resets.
• To send newsletters, only if you subscribe. You can unsubscribe at any time.
• To keep the site secure, prevent misuse and improve how it works.

3. AI features

Some tools, such as programme matching, the statement writer and interview practice feedback, send the text you provide to a third-party AI service to generate results. We send only what the feature needs, and we do not use your content to train AI models. Avoid including information you do not want processed this way.

4. Who we share it with

• Service providers who help us run StudyMapped, such as hosting, email delivery, payment processing, AI processing and analytics. They may only use your information to provide their service to us.
• Universities or partners, only when you ask us to help with an application or referral, and only the information needed for it.
• Authorities, where the law requires it.

We do not sell your personal information.

5. International transfers

Our service providers may store or process information outside your country. When they do, we take reasonable steps to make sure your information stays protected.

6. How long we keep it

We keep your account information while your account is open. If you close your account, we delete or anonymise your personal information within a reasonable period, except where we must keep records, for example invoices for tax purposes.

7. Your rights

Depending on where you live, including under Ghana's Data Protection Act, 2012, Nigeria's Data Protection Act, 2023 and the EU and UK GDPR, you may have the right to access, correct or delete your information, object to or restrict how we use it, receive a copy of it, and withdraw consent. To make a request, email [email protected]. You may also complain to your local data protection authority.

8. Cookies

We use essential cookies to keep you signed in, protect forms from misuse and remember your language. If we add analytics or advertising cookies in future, we will ask for your consent first where the law requires it.

9. Children

StudyMapped is intended for people aged 16 and over. If you are under 16, please use it with a parent or guardian's permission.

10. Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections. No online service is completely secure, so please use a strong, unique password.

11. Changes

We may update this policy. We will change the date at the top and, for significant changes, tell you by email or on the site.