Retail Operations Certificate at Capilano University

Step up their career in business and retail management with the Retail Operations certificate at Capilano University. This business management certificate is available in three different configurations: (part-time, face-to-face and online) and after completing it, students have the skills to work in private or public sectors and retail business. In the program, students gain fundamental business skills, including leadership, retail marketing and operations, and people management.

Faculty: Business & Professional Studies  |  Department: School of Business  |  Duration: 8 months  |  Study mode: part-time  |  Intake: Fall 2027, Spring 2027, Summer 2027  |  Location: North Vancouver, British Columbia, Canada

What you will study

International students: This accessible and flexible certificate program allows students to develop career-ready skills while maintaining a full-time course load with a minimum of 9 credits in the first term and 6 credits in the final term. Take their career to the next level In the program, students learn about designing retail experiences, analyzing key performance indicators and statistics, managing merchandise through supply chains and managing, motivating and evaluating employees.

Career pathways

Career paths include: Assistant store manager; Operations manager; Regional manager; Retail associate; Retail store manager; Retail shift supervisor; Retail department manager; Sales professional; Store manager trainee.

Official programme page