Walter Sisulu University campus

Engineering

Diploma in ICT in Support Services at Walter Sisulu University

Walter Sisulu University, South Africa

Programme overview

The Diploma in ICT in Support Services is a professional and vocational qualification combining theory and practical exposure, addressing regional and national skills shortages in ICT support services management and governance. Graduates design cost-effective ICT solutions, maintain ICT equipment, manage information centres and provide ICT support services.

Faculty: Faculty of Engineering, Built Environment and Information Technology  |  Department: Department of Network and Information Technology  |  Location: Mthatha, Eastern Cape, South Africa

What you will study

Modules include Support Services, Service Management, Software Support, Information Technology Support and Governance, Data Communication and Networks, Information Security, System Software, Development Software, Information Systems and Information Technology Skills.

Career pathways

ICT support and service centre management, IT infrastructure support.

Official programme page

Application information

Entry requirements

NATIONAL SENIOR CERTIFICATE (NSC) NSC with a diploma or bachelor's endorsement with a minimum Admission Point Score (APS): - 22 (with Mathematics) or 24 (with Mathematics Literacy) Specific subject requirement: - English - 4 (50-59%) - Mathematics - 3 (40-49%) OR Mathematical Literacy - 5 (60-69%) SENIOR CERTIFICATE (SC) Endorsement: Full exemption/ School leaving. An E-symbol on the Higher Grade or D-symbol on the Standard Grade for English (1st language) OR D-symbol on the Higher Grade or C-symbol on Standard Grade for English (2nd language). In addition, an E-symbol on the Higher Grade or a D-symbol on the Standard Grade for Mathematics.

Applications for the 2027 academic year open on 1 June 2026. International applications close on 30 September 2026 and general applications close on 31 October 2026. The application fee is R100 (non-refundable); applications are made online only.

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