University of Mpumalanga campus

Engineering

Higher Certificate in Information Communication Technology in User Support at University of Mpumalanga

University of Mpumalanga, South Africa

Programme overview

The HCert (ICT User Support) curriculum will empower graduates with the practical, professional and soft skills that are necessary to be competitive in the field. The purpose of the HCert (ICT User Support) is to enable the students to acquire knowledge and skills that will enable them to use Information and Communication Technology (ICT) and computing skills to provide user support services as technicians and helpdesk practitioners.

Faculty: Faculty of Agriculture and Natural Sciences  |  Department: School of Computing and Mathematical Sciences  |  Duration: 1 year full-time  |  Study mode: full-time  |  Location: Mbombela, Mpumalanga, South Africa

Official programme page

Application information

Entry requirements

Minimum APS: 20. National Senior Certificate (NSC); National Certificate (Vocational) (NC(v)); Admission Point Score (APS); 20 with Mathematics level 2: 30 – 39%; 22 with Mathematics literacy level 4: 50 – 59%; English (Home Language or First Additional Language): Level 4: (50 – 59%); NSC achievement rating of at least 2 (30 – 39%) for any other 3 content subjects; NC(V) level 4 in Information Technology and Computer Science; English (Home Language or First Additional Language: 40 %; Mathematics: 30%; Mathematics Literacy: 50%; NC(V) achievement rating of at least 50% for 4 vocational subjects.

ZAR 39,674 a year (2026). 2026 tuition for Year 1 per UMP 2026 Fees Handbook (fixed amount); excludes accommodation, application fee and other administrative fees Source

Main intake: February; first-year lectures started on 09 February 2026 with registration in January. Second semester registration runs 20 July to 31 July 2026. Master's and doctoral postgraduate orientation was held 04 to 08 May 2026.

Applications for 2027 admission open on 01 June 2026. The non-refundable application fee is R200 for South African applicants, R400 for SADC applicants and R550 for other international applicants.

Apply through the official page: https://www.ump.ac.za/apply

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