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MSc Service Management and Design at University of Edinburgh

University of Edinburgh, United Kingdom

Programme overview

The MSc Service Management and Design integrates service management and service design in the context of an AI and data-driven society. It is taught by experts from management, design and data-related fields and is aimed at careers across the private, public and third sectors.

Faculty: College of Arts, Humanities and Social Sciences  |  Department: Edinburgh Futures Institute  |  Duration: 1 year full-time  |  Intake: September 2027  |  Study mode: full-time  |  Location: Edinburgh, Scotland, United Kingdom

What you will study

The 180-credit degree includes core courses on service design methods, the nature of services and stakeholders, and value creation; option courses from the Edinburgh Futures Institute portfolio; and a project.

Career pathways

Roles include Service Design or Innovation Lead, Customer Insight Director, Digital Transformation or Innovation Consultant, Product Manager and Operational Service Manager.

Official programme page

Application information

Entry requirements

A UK 2:1 honours degree, or its international equivalent, in any discipline; applicants with other professional qualifications or experience may be considered. English language: IELTS Academic overall 7.0 with at least 6.5 in each component. The programme uses a gathered field with two application and selection rounds.

Intake: September 2027

Duration: 1 year full-time

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